GDPR Compliance

1. Our Commitment to GDPR

Assisted Voice is fully committed to compliance with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently. Our platform is designed with privacy by design and by default principles.

2. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restrict Processing: Limit how we process your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you sign up and agree to our terms.
• Contract: To provide the service you subscribed to.
• Legitimate Interests: For security, fraud prevention, and service improvement.

4. Data Controller

Assisted Voice is the data controller for your personal data. Our Data Protection Officer can be reached at support@assistedvoice.com.

5. Data Transfers

Your data is primarily processed in the United States. For EEA users, we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission. We do not transfer data to jurisdictions without adequate privacy protections.

6. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at support@assistedvoice.com. We will respond within 30 days. For complex requests, we may extend this period by two months and will inform you of the reason.

7. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights under GDPR.